The industry’s most secure and reliable electronic lockbox system
SentriLock Services
What is SentriLock?
SentriLock is a solution for managing property access, real estate showings, and promoting happy client experiences. They are 100% owned by NAR, and committed to data privacy, REALTOR® success through smooth operation, and continued innovation. SentriLock offers a comprehensive suite of tools tailored to meet the unique needs of real estate professionals. With SentriLock, you can streamline your workflow, optimize your schedule, and focus on what matters most—building relationships with your clients and closing deals.
Simply download the app SentriConnect® after you have signed up with us for a SentriLock account. Use the mobile app to open lockboxes, shackles, give out one-day codes, assign boxes to properties and get scheduling notifications.
Top Features
Agent Safety Feature
Offer the capability for emergency alerts to be dispatched to selected contacts during a showing.
Upon accessing the key box, the app prompts you to confirm your well-being.
If there's no response, the app will autonomously send out those alerts to your designated contacts.
Replaceable Battery
Easily replaceable batteries that you can do on the go.
No special tools needed, and you can buy the batteries in any store.
Access by Appointment
Easily and quickly provide your appraiser, inspector or any other affiliated service provider with a convenient One-Day code.
They get easy access to the property, while still enabling you to control and track their entrance and exits.
There are no limit to these codes, as long as you have your clients permission.
Shackle & Key Compartment Release
Enjoy easy, Bluetooth-enabled control over your lockbox or show an open house
without worrying about connection issues causing you any embarrassment or delay.
The lockbox opens like a clam, saving you from dropping those precious keys!
Fast Support
Enjoy the support of a US-based customer service team,
boasting an average call wait time of just 22 seconds and a 96% customer satisfaction rate.
The team is there to support you, even after hours.
Instant Notifications
Both you and your clients can rest easy knowing exactly
when a showing begins and ends for each visitor using your lockbox.
The app tracks the length of the stay, and let's you follow up with your interested colleagues.
Before you Sign up
Please note that only our MLS subscribers or MLS Participants are eligible for SentriLock access. Appraisers, affiliates or members of the public cannot sign up.
If you have inquiries about cooperating keys, such as if you have SentriLock service elsewhere, call the administrator below.
Cost & Billing Cycle
- The SentriLock app service is $80 every January 1st and July 1st. The price is prorated when you join, and includes a $25 set up fee.
- New Lockboxes are sold at the association office for $120, plus tax.
900 +
Agent using SentriLock in our Multiple Listing Service
500k +
SentriLock users in the USA
400 +
Associations using SentriLock
10 Years
Of battery life in one box
Sign Up Now
Call the front desk at the Santa Barbara Association of REALTORS® to get started.
ph: (805) 884-8601
e: LHill@sbaor.com
Already have SentriLock but need help?
Support Resources
The SentriLock U.S.-based Customer Support Team is available for you from 8 a.m. to midnight ET, 7 days a week.
How-To Video Library
Visit their extensive library of small but powerful How-To clips, from 'Assign/Unassign a Lockbox to Property', or 'Schedule a Team Appointment', or even something even more day-to-day such as 'How to View Listings and Listing Details'.
Webinar Calendar
Visit Their Training Calendar for all the next webinars and learning opportunities.