NAR's Code of Ethics, adopted in 1913, was one of the first codifications of ethical duties adopted by any business group. REALTORS® are different from non-member licensees in that they voluntarily subscribe to this strict Code of Ethics. The Code ensures that consumers are served by requiring REALTORS® to cooperate with each other in furthering clients' best interests. In addition, REALTORS® agree as a condition of membership to arbitrate contractual disputes and specific non-contractual disputes as provided for in Article 17 of the NAR Code of Ethics.
Violation of these Articles is taken very seriously, and violators run the risk of having their picture shared with other associations, taking additional training, being fined or even having their membership revoked.
The Code of Ethics applies to all active REALTOR® members locally, statewide and nationally. Those agents must adhere to the Code when dealing with other real estate agents, REALTOR® members, members of the public and clients- both theirs and others.
If you believe that a REALTOR® has violated one or more Articles of the Code of Ethics, we have many options below to assist with conflict resolution. Our community relies on clear communication, ethical behavior, and the utmost professional treatment to all around us.
Violations related to the Multiple Listing Service
Dispute Resolution Center- C.A.R. offers multiple services to help its members and their clients resolve real estate related disputes.
Ombudsman Assistance An ombudsman is NOT an attorney and CANNOT give legal advice or answer legal questions!
C.A.R. Professional Standards Program REALTORS® adhere to rigorous standards outlined in the Code of Ethics.
NAR Ethics Complaints, Arbitration Requests and Related Information
CAR Ethics Complaints and Arbitration Requests
Peer-to-Peer Ethics C.A.R. offers a free ethics infoline for REALTOR® members who would like assistance in determining which articles of the Code of Ethics, if any, have been violated. - non-legal ethics matters. Request form
Ombudsman Assistance An ombudsman is NOT an attorney and CANNOT give legal advice or answer legal questions! C.A.R. Ombudsman Request Form
C.A.R. Legal Hotline 213-739-8282
C.A.R. Professional Standards Program REALTORS® adhere to rigorous standards outlined in the Code of Ethics.
Quick Contact
Due to high call volume at our main line, here is a quick reference for direct help:
MLS: (805) 884-8614
Membership: (805) 884-8613
For SentriLock or Store: (805) 884-8601
